How can we help?
Most queries are answered fastest by phone or WhatsApp. Below are all the channels open to you, plus quick links to the most-requested actions.
Contact us
Call, WhatsApp, email or visit our office in person. The fastest way to get an answer.
FAQ
Common questions about quotes, claims, certificates, NCB transfers, payment and renewals.
Policy documents
Every IPID and Policy Wording we publish — download the PDF for your product.
Complaints process
If something goes wrong — how to raise it, what we do, and how to escalate to the Financial Ombudsman.
Speak to the Portugal office
- New Business (WhatsApp / Viber): +351 968 127522
- Renewals (WhatsApp / Viber): +351 925 602100
- Office: +351 289 369 254
- Caser / RNA 24h Assistance: +351 210 443 679
- Email: info@abbeygate.pt
- Office hours: Mon–Fri 09:00–17:00 (WET / WEST)
Real people, real help
Prefer to speak to
a real person?
Our team in Boliqueime, Loulé has been insuring expats in Portugal since 2006. No call centres, no scripts — just experienced people who can answer your questions and help you find the right cover.
Open Monday–Friday, 9am–5pm Cyprus time
Ready to get your motor cover?
Get an instant motor quote online — no paperwork, no calls, certificate in your inbox the same day.