Frequently Asked Questions

Yes, all our motor products include Roadside recovery including home start. This service will recover your vehicle to a garage of your choice if they are unable to repair or start your car.

No, our car insurance policies do not cover the north side. You can purchase separate insurance for the north side at boarder control points.

Yes, we have a tailor-made insurance policy specially use for classic cars.

Most insurance policies are designed to run for 12 months and the premium you pay is for a full year. Therefore if you cancel mid-term and do not take out another policy, strictly speaking you are breaking your agreement to insure for the full year. If you do cancel there are still a number of costs that have to be paid for, such as administration, documentation and commission to the agent that arranged it. These costs have to be covered no matter how long the policy runs. Therefore if you cancel within 12 months you will be charged on a short period, rather than a pro-rata, basis and the refund you will receive may be quite small.

If you change your vehicle, please tell us immediately and return the following documents to them - Certificate of Insurance/Receipt/Green Card. Provide us with the details of your new car so that we can issue cover.

No. You must ensure that if you are driving a vehicle that does not belong to you that the owner of that vehicle has arranged for you to drive under the terms of their Insurance policy.

If you are travelling abroad especially to the UK for a period longer than a month please tell your Insurance Adviser how long you are travelling for. Your policy provides free foreign cover for Temporary visits to: Any country that is a member of the European Union The Isle of Man, Gibraltar and the Channel Islands The Czech Republic, Hungary, Norway, the Slovak Republic and Switzerland If you are intending to visit any country not listed above you must contact us prior to departure.

Yes it is! Whilst driving your car on the road in Greece you MUST have the following documents with you: Driving licence The car´s Ficha Tecnica (showing the technical details of the car) or Log Book if UK registered All your insurance documents - receipt, certificate of insurance (for UK vehicles) and Green Card If your vehicle is stolen and the documents have gone with it the situation can become problematical. So, although slightly inconvenient, we recommend that whenever you leave your vehicle unattended that you take the documents with you. However if you don't you will have to arrange to replace them before your claim can be settled. The procedures involved to get replacement documents are as: Attend the Police Station and make a statement. Apply for a new Ficha Tecnica at your local ITV centre - probably takes around a week and you need to take the Denuncia with you. Once you have the Instancia and a new Ficha Tecnica you then apply for duplicate papers at your Trafico Office. For UK registered vehicles you will need to write to the DLVA and apply for a replacement Registration document.

The market does not allow for cars over 10 years old to have comprehensive cover. Abbeygate do however provide Comprehensive cover for vehicles a lot older. We want our customers to have Comprehensive benefits wherever possible.

At Abbeygate our Insurers do not insist on an MOT. It is now becoming common in Greece for UK vehicles to be tested at the local ITV (MOT equivalent) centre. But remember the ITV certificate will only be valid in Greece, so if you travel back to the UK and don’t have a valid MOT certificate it could lead to problems with the Police there. One of the policy conditions stipulates that your vehicle must be kept well maintained and in a roadworthy condition at all times. Any breach of this could invalidate cover.

Cyprus Law is little different to the road traffic laws in other countries throughout member states of the European Union – all vehicles using the roads must be insured for third party liability risks. All Abbeygate Motor policies fully comply with the Regulations of all EU territories. EU Regulations stipulate that vehicles must be insured by an Insurer licensed to operate in their country of registration. Abbeygate have products that are able to insure both UK and Cyprus registered vehicles owned by expatriates in Greece. The Underwritters are allowed under the EU "Freedom of Services" Directive to cross border service from the UK and Gibraltar and thus can legally insure UK registered cars driven in Greece. The underwritters are "established" in Greece through the Cyprus Regulatory Authority – the DGS – and therefore can also insure Cyprus registered vehicles owned by expatriates living in Greece.

You can ask a qualified surveyor to work out the cost of rebuilding your home,do not forget to regularly increase your sum insured as rebuilding cost go up over the years due to inflation

Yes, your swimming pool is covered as part of your re build cost. ( this is excluded if you policy is contents only )

Abbeygate can offer its clients a content only policy

Yes, you can Abbeygate provide tailor made packages for your specific need, holiday home or permanent residents

Here at Abbeygate, we have over 25 years of experience in insurance. We work with world famous underwriters, offering the highest level of cover tailor made to meet your needs. Whether it be your main residence, holiday home or let property we’ve got the right policy for you. Our home policy also comes with 24-hour assistance covering Electricians, Plumbers and Glaziers.

Yes, all our home policies included earthquake cover as standard.

You can have a Travel Insurance policy to travel to the North of Cyprus, however the medical insurance will not be valid as you are still within your country of residence. It will cover you for your personal possession in case of damage or theft.

Usually Travel Insurance has to begin and end in your country of residence, however we do have a policy that now allows us to provide cover for trips starting in a country that is not your residence, providing the trip ends in the same country.

Yes, we can offer an annual travel insurance.

Yes, a travel policy can be purchased for one-way trips, cover will end when you have arrived at the destination

Yes, additional cover can be purchased to protect you against claims for COVID-19.

Our travel insurance policies will cover worldwide.

Yes, we able to offer 3 different level of cover for your travel insurance needs.

Here at Abbeygate we offer different levels of cover for medical insurance, you can choose to have only inpatient cover or both inpatient and outpatient cover including GP visits. You can add on further cover for dental and maternity protection at an additional cost. You as the customer can select what territories you wish for your health insurance to cover you, Europe or Worldwide.

Abbeygate are able to offer life insurance policies

Yes, Abbeygate can provide a policy to cover your family. You can opt pay this on a monthly, quarterly, semi-annually basis or a single annual payment.

Yes, we do offer a basic health insurance policy for immigration purposes (MEU1)

Before your insurance expires you will receive an email from us with details for the renewal quote.

In the event of any claim, you can contact us with the necessary information required.

Your insurance will take effect immediately after the payment has been received.

You can visit our office for the payment or you can pay your insurance via telephone or email with a valid bank card or via bank transfer.

When you finish with your online quotation one of our employees will handle your enquiry and will be in contact with you with a competitive premium.

We can also offer the following insurances: Marine Insurance, Business Insurance, Motorbike Insurance, Van Insurance, Business vehicle insurance, Pet Insurance, Administration Committee Insurance and Public Liability Insurance

We are open from Monday until Friday 9:00 to 18:00 and every Saturday from 9:00 to 13:00

Business insurance is there to safeguard you against the everyday risks you can face while running a company. There are different types of business insurance, and the types you may need depend on your business and what you do. From the moment you start up your company, it’s a good idea to get business insurance to cover you for any risks involved in working with clients, customers and employees. Some types of cover may be essential. Employers’ liability insurance is a legal requirement for most businesses with even one member of staff. Other types of business insurance help to protect against certain risks, such as public liability insurance – which covers you for any claims made against your business.

Professional Indemnity Insurance Public Liability Insurance Employers Liability insurance Business combined Insurance Business equipment and office contents cover

General liability to protect your business and your clients, Employers liability to have cover to protect yourself, business and you Employees, Office and equipment cover in the event of a loss such as fire, Theft, Burglary, Business Combined to cover all required needs under one policy.

Business Insruance costs vary based on the policy you purchase and your coverage limits . Other factors include your industry, number of employees, revenue, and location. Premiums start from 225.00 Euros per year.

In Cyprus, employers' liability is required by law for any business that employs staff. Other types of insurance are optional but highly recommended depending on the kind of business you run, Public Liability is essential when you are dealing with clients on a daily basis especially if you are office or, shop based.

The excess for each policy varies from 50.00 to 100.00 depending your chosen level of cover. Simply request a quote and select the type of cover you require. You will then be presented with the list of benefits and your excess amount.

There is not age restriction on pet insurance. We have two providers and both cover from the age of 1 week old.

Unfortunately, no. Pet insurance companies do not cover pre-existing conditions. Some companies will cover, minor, curable pre-existing conditions, but it’s better to assume any issues your pet has prior to enrolment will be excluded.

There are three levels of cover: Basic, Classic, and Plus. All cover Accident, Illness and Vet Fees, and as standard you get a Third Party Liability cover.

Yes, as long as you pay your premium and adhere to the terms of your pet insurance policy then your pet will be covered for life. This is important because as your pet gets older the risk of illness and injury increase and you’re more likely to file claims.